Privacy policy

Last updated: February 5, 2025

This Privacy Policy describes how RONANSTUDIO.eu (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit the Site, use our services, make a purchase through ronanstudio.eu (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, site visitor, or another individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date, and take other steps as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes described below, we may use the information we collect about you to communicate with you, deliver or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide to Us Directly

Information you provide directly through our Services may include:

Contact information, including your name, address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other security-related information.
Customer service information, including the content of communications with us, such as messages sent via the Services.

Some features of the Services may require you to provide certain information about yourself. You can choose not to provide this information, but this may affect your ability to use or access those features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser details, network connection data, your IP address, and other information regarding your interactions with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders in accordance with our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Product and Service Delivery: We use your personal information to provide the Services under our contract with you, including processing payments, fulfilling orders, sending account-related notifications, managing returns and exchanges, creating and maintaining your account, arranging for shipping, and related services.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail, and displaying ads for products or services.
Security and Fraud Detection: We use your personal information to detect, investigate, and take action regarding fraud, illegal activities, or other harmful behavior.
Customer Communication and Service Improvement: We use your personal information to provide customer support and improve our Services.

Like many websites, we use cookies on our Site. For detailed information about the cookies we use, please visit https://www.shopify.com/legal/cookies. We use cookies to improve our Site and Services, understand user interactions, and conduct analytics.

Most browsers accept cookies by default, but you can adjust your browser settings to delete or reject cookies. Please note that deleting or blocking cookies may negatively affect your user experience and cause some Services or features to not work properly or be unavailable. Also, blocking cookies may not completely prevent information sharing with third parties, such as our advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties under certain circumstances to fulfill contracts, serve legitimate interests, and for other reasons outlined in this Privacy Policy. These may include:

Vendors or third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
Business and marketing partners to provide services and show advertisements. These partners will use your information according to their own privacy policies.
When you instruct or consent for us to share information with third parties, such as through social media integrations or product deliveries.
Our affiliates or corporate group members, in our legitimate interest to operate a successful business.
In connection with a business transaction (e.g., merger or bankruptcy), to comply with legal obligations (e.g., subpoenas or court orders), to enforce our terms, or to protect the Services, our rights, and those of others.

We disclose the following categories of personal and sensitive personal information for the purposes outlined above:

Category	Recipients
Identifiers such as contact details and certain order and account info	Vendors and third parties providing services (e.g., ISPs, payment processors, fulfillment partners, support providers, analytics vendors)
Commercial information like orders and customer support history	Business and marketing partners
Internet or similar activity (usage data)	Affiliates
Geolocation data (via IP address or technical means)	Affiliates

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third-Party Websites and Links

Our Site may contain links to websites or other platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, please review their privacy and security policies. We are not responsible for the privacy or accuracy of content on such third-party sites. Information you provide in public or semi-public areas (e.g., social media) may be visible to other users of the Services or those platforms.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us at the details below to request deletion.

As of the effective date of this Privacy Policy, we do not knowingly "sell" or "share" personal data of individuals under 16 years old (as defined by applicable law).

Data Security and Retention

No security measure is perfect, and we cannot guarantee "perfect security." Data transmitted to us may not be secure in transit. Avoid sending sensitive data via insecure channels.

We retain your personal information as long as necessary to maintain your account, provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on where you reside, you may have the following rights regarding your personal information, subject to limitations and applicable law:

Right to access/know
Right to delete
Right to correct inaccurate personal data
Right to data portability
Right to opt out of sales/sharing/targeted advertising
Right to restrict processing
Right to withdraw consent
Right to appeal our decision
Right to manage communications preferences (e.g., unsubscribe from marketing emails)

You can exercise these rights via our Site or by contacting us at the email below. We will not discriminate against you for exercising your rights.

We may verify your identity (e.g., via email or account info) before processing your request. You may designate an authorized agent to submit requests on your behalf. We may request proof of authorization and verify your identity.

Complaints

If you have concerns about how we handle your data, please contact us. If you’re not satisfied with our response, you may appeal or contact your local data protection authority.

International Users

Your personal data may be transferred, stored, or processed outside your country. When we transfer data outside Europe, we rely on recognized transfer mechanisms like the European Commission's standard contractual clauses, unless transferred to an adequate country.

Contact

If you have questions about our privacy practices or wish to exercise your rights, contact us at: info@ronanstudio.eu

Unless otherwise stated, we are the data controller of your personal information for data protection law purposes.